The operation of Complete Counsel has been stress tested in its early stages with feedback from clients being extremely positive. It has been described as a “breath of fresh air”, “The service is second to none and the advice and representation we have had has also been second to none”.
A selection of feedback from our barrister and other clients:
“I have been thoroughly impressed with Ana’s analysis and advice. She has a good eye for detail in drafting and is firm but pragmatic in negotiations. She has achieved excellent results in complex cases involving novel points of law for which clients are grateful.”
Ajith PrasadAssociate, Hill Dickinson LLP
“Ana Samuel has fast become a “go to” barrister for our team, particularly in relation to Inquest work; she is pragmatic and commercial in her advice, and very quickly gets to grips with complex issues. We, and our clients, find her extremely down-to-earth and easy to work with.”
Emma KislingburySenior Associate, RPC
“I have worked with Lorraine Mensah for the last few years in difficult deportation and human rights cases. I have found her to an exceptional advocate. Lorraine builds an excellent rapport with client’s and is always well prepared for the court hearing with skilfully prepared skeleton arguments.
Lorraine promptly responds to any queries. I find her easy to approach and is always helpful. She also has an excellent sense of humour!”
Zaffar IqbalSolicitor, Zacharia Solicitors
“The team at Complete Counsel provide a first class service from Claire’s very personable and proactive clerking to barristers who are both very approachable and technically gifted.
A dynamic set that are ahead of the curve.”
Ian CohenPrincipal Lawyer and National CN BD Coordinator, Simpson Millar LLPhttps://www.bevanbrittan.com – visit website
“The service provided by Complete Counsel is excellent. Claire Labio is superb as the first point of contact and the service provided is excellent. I have instructed Ana Samuel numerous times and every time I am impressed with her thoroughness, as well as her analytical ability to drill down to the main issues at heart in a complex matter. Ana provides sound reasoned advice and I would highly recommend instructing Ana.”
Caroline HoltAssociate. Hill Dickinson LLP
“We have utilised Complete Counsel across a range of civil legal services and have been impressed with the efficiency and detail provided, cost efficiency, availability of Counsel. We have been pleased with performance to date and look forward to developing our working relationship going forward.”
Joe Parkinson, Head of Major Injury ClaimsHead of Major Injury Claims, RSA Motabilityhttps://www.motability.rsagroup.co.uk – visit website
“Charles Feeny is a pleasure to work with and a hugely experienced advocate. He is very ably supported by the excellent Claire Labio, who knows precisely the sort of service that solicitors and lay clients expect from a modern set.”
“Ana Samuel is an excellent barrister; she is both knowledgeable and approachable which makes her a firm favourite with clients. Ana’s mix of Defendant and Claimant work provides an invaluable insight into how the other party will approach preparing their case and this is a great advantage when analysing the merits of a claim.
Ana has been instrumental in achieving settlement for my clients when representing them at mediations; she truly understands the importance of collaborative working to ensure, where possible, we can successfully achieve early resolution of cases. It is a pleasure to work with Ana.”
Carly Saxon-GarnettSenior Associate, Simpson Millar
“Complete Counsel offer a quick, friendly but professional service from our initial approach to completion of instructions. They have a range of experienced barristers with good technical expertise balanced with the ability to provide practical advice.”
“This Trust has utilised the services of Complete Counsel over the last two years and they have consistently proved their worth in terms of value for money, exceptional advice and representation, and general support.”
Dawn GoodallTrust Solicitor at Blackpool Fylde & Wyre Hospitals NHS Trusthttps://www.bfwh.nhs.uk – visit website
Charles Austin is very thorough in his approach and provides a very detailed and understandable analysis of the cases which he is instructed in. He is able to put clients at ease and is very good at explaining complex medical and legal concepts in a concise and straightforward way.
I have used Complete Counsel for a number of years and they have always been the chambers of first choice.
The team at Complete Counsel provide an excellent service. Claire is friendly and approachable and goes out of her way to help. The barristers are excellent. Charles Feeny my favourite barrister of all time!
Steve MossmanSenior Partner, Brighouse Wolff Solicitorshttp://www.brighouse-wolff.co.uk – visit website
“I am delighted with Lorriane’s assistance that she provides. Her dedication, effect and determination in working towards a winning a case is second to none. Always happy to instruct Complete Counsel.”
Charles, Claire and the team are a breath of fresh air, always delivering a 1st class service and always ahead of the game. They show others the way it should be done .
When Counsel Charles Austin joined Complete Counsel I commenced instructing the Chambers and have been thoroughly impressed by them. The level of service is excellent and Charles Austin is ever dependable and provides excellent representation and advice. I have found Claire and all staff to be extremely personable and professional and their practice and procedures are efficient and streamlined.
Richard Layfield, SolicitorHead of Personal Injury, PSR Solicitorshttp://www.brighouse-wolff.co.uk – visit website
Charles Feeny is an excellent barrister. Technically gifted and of Silk quality. He has a wonderful manner with clients and his instructing Solicitor. He is ably supported by Claire Labio. Complete Counsel is an innovative set up that brings with it quality Counsel from the South to the North. I would highly recommend them.
Lisa LuntPartner, Head of Clinical Negligence Team, GAD Legalhttps://www.gadlegal.co.uk – visit website
I have been really impressed with the service provided by Complete Counsel. Claire Labio is always my first point of contact; she is excellent and understands exactly what we need in terms of quality, cost and client service. Highly recommended particularly Charles Feeny.
Complete Counsel are a small but excellent set, the clerks cannot do enough to help and instructions are always completed on time if not earlier than expected. Ana Samuel is first-rate and able to get to the heart of complex matters.
Sara StangerPrincipal Lawyer & Head of Department, 2020 Legal Ltdhttp://www.2020legal.co.uk – visit website
Complete Counsel are certainly ahead of the game, having developed a very modern and current approach to running a Barristers practice.
Claire Labio and her team have truly integrated into the North West business community, developing strong lasting relationships and reaching out to firms such as ours to demonstrate the ability of their barristers and how they can add value to the services we provide.
Michael Sherry is an exceptional tax barrister and over the years has given invaluable input to the work I do with my clients, contributing not only to substantial tax savings but also to my own peace of mind. When I bring Michael in I know together we have forged the best advice for my clients.
At Complete Counsel you get real people, with real experience and a personal service I have never experienced with any other set.
We have worked with Charles Austin for a number of years and he has always provided first class advice and assistance with a range of commercial claims. He has the ability to put clients at ease and explain complex legal issues in laymen’s terms. Charles is supported by his very efficient and friendly clerks, and we can always rely on Complete Counsel to accommodate us when we have deadlines.
Gaynor WilliamsSolicitor & Partner, Bennett Williamshttp://www.brighouse-wolff.co.uk – visit website
“I recently instructed Lorraine Mensah on an application for Judicial Review on an immigration matter. There were a number of challenges relating to evidence and logistics with the added complexity of Covid restrictions. I was very impressed with Lorraine’s dedication and skill, her manner with the client, and her ability to work under pressure. In addition, she was a pleasure to work with, and I am looking forward to engaging her services again in the future.”
Catherine HigginsSolicitor & Managing Director, Catherine Higgins Lawhttps://www.chigginslaw.co.uk/ – visit website
“Having instructed Charles Austin on a number of cases, I have found his client friendly and approachable manner to be a real asset when dealing with sensitive clinical negligence claims. This has proven so in a number of Fatal Accident claims in which he has also acted for bereaved family members at the preceding inquests.”
“I love working with Ana. She has a pragmatic and decisive approach to claims with some truly innovative ideas thrown in. On inquests she knows exactly how to handle nervous clients and ensure that the Coroner hears all the relevant evidence. I have instructed her for many years now and have recommended her to many colleagues who have reported back that they are as impressed as me.”
Siân MorganSenior Associate, RPC
“Ana is very thorough and always provides solid and clear advice. She gets to the key issues straight away and in settlement meetings she is incredibly robust in negotiations while at the same time aware of the sensitivities of a clinical negligence case. Very approachable.”
Lisa Spencer Principal Associate, Weightmans LLP
“Ana Samuel is an extremely thorough and approachable advocate. She is tenacious on detail, with a quick grasp on complex liability issues. Ana is always accessible for any query.”
Monica GoslingSolicitor, Bevan Brittan LLP