Document Direct are the UK’s leading provider of typing and document production for the legal sector. They act for a wide range of law firms and barristers and provide a fast, accurate and efficient service which also provides significant cost savings.
Security and confidentiality is at the heart of the service, with accreditation to ISO27001:2013 the Information Security Management Standard, and registration with the Information Commissioner’s Office supported by specific confidentiality agreements with every client and typist. They provide a total focus on client service. Their transcription and document production support is complemented by a full PA service for Complete Counsel.
The whole offering provides 24/7 support in document production, diary management, time and fee recording. The personalised web-based service helps give Barrister clients greater flexibility and significant cost savings to enable them to focus on providing their own legal opinion.
Meridian Law Connected (MLC) is a leading chambers management software solution, providing diary, fees, case management and time recording. The integrity of the system allows cases and briefs to be fully managed and access to all relevant information to be provided when required.
The nature of this service allows Barristers to have full access to their own cases whenever and wherever they are. This is quite often restricted within a traditional Chambers model. Our PA service also supports the updating and access of all cases within MLC where Barrister clients are happier that this element is maintained by us.
Microsoft Lync is the leading internet based telephony service which provides a much improved and flexible call answering and call delivery service. Microsoft Lync is fully integrated within Complete Counsel to offer full telephony connectivity to all support staff and to those clients who also use Lync within their business.